Return/Exchanges
Returns and Exchange Policy:
We LOVE happy customers. We understand that it can be tricky purchasing online. We want you to shop with 100% ease. Our return policy ensures that you can exchange unused items in their original condition, tags attached and packaging within 14 days. Unforfortunately there is no exchange or refund on sale items. This does not affect your statutory rights.
Returns are subject to quality approval by our returns department. Please take extra care to inspect all returned items to ensure they meet these requirements:
We do not offer exchange or refunds on sale items. This does not affect your statutory rights.- Within 14 days of purchase
- Unused and unworn
- Free of hair and odours
- No stretch marks or permanent wrinkles
- Original Packaging
- Sewn in tags attached
- Not bent in half to ship back
- Unstained and unmarked.
Items that do not meet pass the quality approval from our returns department will be returned. We are very strict on this policy due to the nature of our garments and also to meet health and safety guidelines.
Once we are satisfied that the item meets our quality review we will send you a discount code (minus the original shipping paid) to re order the correct size on our website. Please note we do not cover shipping charges to resend the garment.
Please download your return form HERE. If you are unable to print the form please include the details listed on the form in a hand written easy to read note.
RETURN ADDRESS
PM5748181 – This number must be included in address
Celebrity Waist Trainers
Unit 5 Mygan Park
Jamestown Road
Dublin 11 D11 A729
Ireland
CWT TEAM